• Terms & Conditions

    Terms & Conditions

    By placing an order through Al Hamar Perfumes, you agree to the following terms and conditions:

    1. Orders

      • Orders are subject to product availability and confirmation.

      • Customers are responsible for providing accurate contact and delivery information.

      • Once an order is confirmed, any changes or cancellations may be subject to the store's approval.

    2. Product Information

      • We make every effort to ensure that product descriptions, images, sizes, and fragrance details are accurate.

      • Actual colors, packaging, or appearance may vary slightly due to screen settings or product availability.

    3. Prices & Payment

      • All prices are listed in Kuwaiti Dinars (KWD), unless otherwise stated.

      • Prices may be updated or changed without prior notice.

      • Orders are processed according to the payment options available on the store.

    4. Delivery

      • Delivery times may vary depending on the delivery location and order volume.

      • Customers are responsible for providing a complete and accurate delivery address and contact number.

      • Delays caused by circumstances beyond the store's control may occur.

    5. Returns & Exchanges

      • Returns or exchanges are subject to the store's applicable return policy.

      • Due to the nature of perfumes and personal-use products, opened, used, or damaged items may not be eligible for return or exchange.

      • Customers should contact the store regarding any issue with their order as soon as possible after receiving it.

    6. Order Issues

      • If an order arrives damaged, incorrect, or incomplete, customers should contact Al Hamar Perfumes promptly with the relevant order details and supporting information.

    7. Privacy

      • Customer information is handled with care and used only as necessary to process orders, provide customer service, and complete deliveries.

    8. Changes to Terms

      • Al Hamar Perfumes reserves the right to update these terms and conditions when necessary. Any updates will be reflected on the online store.

    By using our website and placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.